tk1971 bd Privacy Policy

1 Introduction and Scope

Welcome to tk1971 bd. This Privacy Policy ("Policy") describes how we — tk1971 bd — process your personal information when you use our website, platform, and related services ("Services"). This Policy applies to all users of the platform, whether registered members or guest users.

By using our Services, you are considered to have agreed to the terms set out in this Policy. Detailed terms of use are stated in our Terms and Conditions, which apply alongside this Privacy Policy.

2 Information We Collect

tk1971 bd collects various types of information to operate the service properly. These are broken down below:

2.1 Registration and Identity Information

When creating an account, we collect:

• Full name
• Date of birth (for age verification — our services are for users aged 21 and above)
• Email address
• Mobile number
• Username and password chosen by the user

2.2 Financial Transaction Information

Required information is collected during deposits and withdrawals. All financial transactions on tk1971 bd are processed through bKash, Nagad, and Rocket. These mobile banking numbers are used to verify transactions and maintain security.

2.3 Automatically Collected Information

When you use the platform, certain information is recorded automatically:

• IP address and device identity
• Browser type and version
• Operating system
• Date and time of platform access
• Pages visited and location
• Session duration and activity

2.4 Gaming Activity Information

Bet history, game preferences, bonus usage, and win/loss records are stored. This information is used to maintain account accuracy and to monitor responsible gaming.

2.5 Communication Information

When you contact our support team via live chat or email, the contents of those conversations are retained to improve service quality and resolve disputes.

3 Purpose of Using Information

tk1971 bd uses collected information only for the legitimate purposes listed below:

1. Account Management: To register, verify, and maintain your account.
2. Identity Verification and Age Confirmation: To confirm that the user is 21 years of age or older.
3. Transaction Processing: To carry out activities related to deposits, withdrawals, and bonuses.
4. Customer Support: To answer your questions and resolve issues.
5. Security and Fraud Prevention: To maintain platform security and detect unauthorised activity.
6. Responsible Gaming: To monitor gaming habits and provide assistance where needed.
7. Service Improvement: To analyse user experience and raise the quality of the platform.
8. Legal Compliance: To retain and disclose information as required by applicable law.

4 Data Storage and Security

To keep your information secure, tk1971 bd applies industry-standard security measures, including:

4.1 Encryption and Data Protection

All data is transmitted in encrypted form using SSL (Secure Socket Layer) technology. Stored data is also kept in encrypted form. Passwords are never stored in plain text — they are always kept in hashed format.

4.2 Access Control

Your personal information can only be accessed by staff members who need it for their work. All staff are bound by strict confidentiality agreements.

4.3 Data Retention Period

All relevant data is retained while the account is active. Even after an account is closed, data may be kept for a set period to meet legal obligations and resolve disputes.

5 Sharing Information with Third Parties

tk1971 bd does not sell your personal information or transfer it to third parties for commercial purposes. However, limited information may be shared in the following circumstances:

5.1 Payment Processors

Information required to complete transactions through bKash, Nagad, and Rocket is shared with the respective mobile banking service providers. This information is used solely for transaction verification.

5.2 Technology Service Providers

We use certain trusted technology partners to operate the platform. They will only receive the information necessary to provide their services and are required to follow the same privacy standards.

5.3 Legal Requirements

In the case of a court order, investigation, or other legal obligation, relevant information may be provided to the appropriate authorities.

5.4 Business Transfers

In the event of a change of ownership or merger, user data may be transferred, but the new party will be required to follow this same Privacy Policy.

6 Cookies and Tracking Technologies

The tk1971 bd website uses cookies and similar technologies. These are small files stored in your browser that help recognise you on subsequent visits.

6.1 Essential Cookies

These cookies are necessary to maintain login sessions, verify security tokens, and remember preferred language and settings. Without them, the platform will not function properly.

6.2 Analytical Cookies

These cookies collect information to help understand how users interact with the platform, making it possible to improve service quality. This data is generally analysed in aggregated and anonymised form.

6.3 Cookie Controls

You can manage cookies through your browser settings. Keep in mind that disabling essential cookies will prevent some features of the platform from working.

7 Your Rights and Choices

As a user of our platform, you have certain basic rights regarding your own information:

• Data Access: You have the right to know what information we hold about you.
• Data Correction: You may request that incorrect or incomplete information be corrected.
• Data Deletion: Subject to certain conditions, you may request that your data be deleted, except for information required to meet legal obligations.
• Objection to Processing: In certain cases, you may object to the processing of your information.
• Data Portability: You may request your account data in a specified format.
• Opting Out of Marketing Communications: You may indicate that you do not wish to receive promotional communications.

To exercise these rights, contact the support team. We will respond to your request within a reasonable time.

8 Protection of Minors

All services on tk1971 bd are exclusively for persons aged 21 and above. We do not knowingly collect information from any minor. Age is verified at registration, and identity documents may be requested in cases of doubt.

If we become aware that a minor's information has been collected, the account will be closed immediately and the data will be deleted. Our Responsible Gaming guide contains further details on the protection of minors.

9 International Data Transfers

Our servers and data processing infrastructure may be located in various countries. Even if your data is transferred outside Bangladesh, it will always be handled in accordance with the same security standards described in this Policy. We ensure that the highest level of protection is maintained during any data transfer.

10 Policy Changes and Updates

This Privacy Policy may change due to business needs, technological changes, or legal obligations. For any significant changes, we will post a notice on the platform or inform you at your registered email address.

If you continue to use the platform after changes are made, you will be considered to have accepted the updated Policy. To learn more about our overall terms of service, visit our About Us page.

11 Contact Us

For any questions, complaints, or data-related requests regarding the Privacy Policy, please contact us. Our support team is available 24/7 in both Bengali and English.